Questions About Clean-Skills Training

Foundations was created as a practical starting point for employee onboarding. It allows employers to introduce important commercial cleaning knowledge quickly while also helping them see what an employee already understands and where gaps in their training may exist.

This can be particularly useful when hiring an experienced cleaner. Previous experience can vary considerably from one workplace to another. The questions throughout Foundations and the final assessment can help identify areas where an employee's knowledge may not align with the company's expectations or where additional hands-on instruction may be beneficial.

For someone new to commercial cleaning, Foundations helps establish that knowledge from the beginning. For an experienced cleaner, it gives the employer an opportunity to look beyond the employee's years of experience and see what they actually understand.

Professional provides broader and more detailed training. It expands into 32 modules covering a wider range of commercial cleaning procedures, commercial cleaning equipment operating procedures, floor care, specialised cleaning areas and more detailed contamination-control practices. Professional also includes 132 downloadable workplace resources.

Both options are designed to work alongside the employer's hands-on and site-specific training. Foundations provides a focused onboarding and knowledge-check foundation, while Professional provides greater breadth and depth of commercial cleaning training.

Foundations introduces microfiber cloths through a dedicated module.

In Professional, microfiber training is incorporated into the broader Cross-Contamination module and covered in greater detail. The subject has not been removed; it progresses into more detailed contamination-control training.

No. Foundations includes a foundational Restroom Procedure module.

Professional expands the restroom training with a longer, more detailed Restroom module, followed by a separate Restroom Quality and Inspection module.

Foundations includes 15 commercial cleaning training modules designed to establish important foundational knowledge and support employee onboarding.

The course contains approximately 29 minutes of video instruction. Learners complete two knowledge questions after each module and a 12-question final assessment. Printable supporting materials also accompany the Hazard Communication and Basic Chemical Awareness training.

Foundations is designed to work alongside the employer's hands-on and workplace-specific training.

Professional includes 32 commercial cleaning training modules covering a broader and more detailed range of commercial cleaning procedures, equipment, floor care, specialised cleaning areas and contamination-control practices.

It includes approximately 1 hour and 56 minutes of video instruction, two knowledge questions after every module, a 15-question final assessment, and 132 downloadable resources.

Individual Workplace Reference Sheets are available with their corresponding modules. Professional also includes the completed printable Workplace Reference Sheets binder and the Chemical Reference Library.

Foundations contains approximately 29 minutes of video instruction. When allowing time for the two questions following each module and the 12-question final assessment, learners should allow approximately 45 minutes to complete the course.

Professional and Complete contain approximately 1 hour and 56 minutes of video instruction. Actual completion time will be longer because learners also complete questions throughout the training and a final assessment.

Learners should work through the material at a pace that allows them to understand the information rather than focusing only on completion time.

Workplace Reference Sheets are practical, easy-to-reference resources designed to reinforce procedures and information taught within the training.

Employees can refer back to them after training, and they can also be printed and displayed in janitorial rooms, staff rooms, supply areas, or other appropriate workplace locations where cleaners may need a quick reminder of the proper procedure.

Individual Workplace Reference Sheets are available with their corresponding Professional training modules, while the completed printable Workplace Reference Sheets binder provides the full collection together.

The completed binder is included with both Professional and Complete.

Workplace Reference Sheets are practical resources designed for quick reference. They reinforce procedures and information taught during training and can be printed and displayed in janitorial rooms, staff rooms, supply areas, or other appropriate locations where cleaners may need to refer back to the proper procedure.

Standard Operating Procedures (SOPs) are more formal written procedures for cleaning tasks. They provide employers with documented procedures that can support employee instruction and greater consistency in how work is performed.

Operational Standards (OSs) provide documented expectations that can help establish consistency in how cleaning work is carried out and inspected.

For a new cleaning company, the SOPs and Operational Standards can also provide a foundational starting point for developing its own workplace procedures and expectations rather than beginning with a blank page.

In simple terms, Workplace Reference Sheets provide quick, visible references for cleaners, while SOPs and Operational Standards provide employers with a more formal foundation for documented workplace procedures and expectations.

The Workplace Reference Sheets binder is included with Complete so the company has its own full collection of workplace reference materials, regardless of whether it chooses Foundations or Professional training for its employees.

A company that purchases Complete may choose Foundations seats, Professional seats, or a combination of both depending on its employees' training needs. Because Foundations does not include the full Workplace Reference Sheets binder, including it with Complete ensures the employer has access to the complete collection regardless of which employee training option it chooses.

If the company also purchases Professional seats, those learners receive the Workplace Reference Sheets as part of their Professional training. It is the same collection, not a different set of reference sheets.

The company can choose how many copies it wants to print and where they will be most useful—for example, in janitorial rooms, staff rooms, supply areas or other appropriate workplace locations.

No. The 26 SOPs and 9 Operational Standards have already been compiled into a completed printable SOP & Operational Standards manual.

The individual documents are also associated with their corresponding training areas, making it easier to access a particular procedure or standard when needed.

The SOPs and Operational Standards are designed to provide companies with a foundational starting point for documented cleaning procedures and workplace expectations.

However, every company and workplace is different. Employers should review the documents against their own facilities, equipment, products, chemicals, policies, contractual requirements and applicable workplace requirements before implementing them.

Companies can then build on that foundation to reflect how work is performed within their own operations.

No. Clean-Skills Training is information-based training designed to support an employer's hands-on and workplace-specific training, not replace it.

Every workplace is different. Employers remain responsible for training employees on their specific facilities, equipment, products, chemicals, policies and procedures.

Clean-Skills provides the knowledge foundation that employers can build upon through hands-on instruction and workplace experience.

Yes. Clean-Skills Training is designed to provide a consistent knowledge foundation that employers can build on with their own procedures and expectations.

Companies should continue providing training specific to their facilities, equipment, cleaning products, chemicals, policies and workplace procedures.

That is one of the reasons Clean-Skills Training was created.

Employees can enter the same workplace with very different previous training, habits and levels of understanding. Giving employees the same knowledge foundation can help reduce those differences and provide employers with a more consistent starting point for training.

Clean-Skills does not replace supervision or hands-on instruction. It gives employers a foundation from which they can train, coach and evaluate their employees.

Yes. The questions throughout the training and the final assessment can help identify areas where an employee may need additional instruction.

This can help an employer or supervisor identify where further explanation, hands-on demonstration, observation, coaching or retraining may be beneficial.

The assessments should be used as one part of the training process, alongside observing the employee performing the actual work.

No. Clean-Skills Training is designed for general commercial cleaning environments.

Medical and healthcare facilities can have specialised infection prevention, cleaning, disinfection, regulatory and facility-specific requirements that are outside the scope of this program.

Some supporting images and visual demonstrations used within the training are currently a work in progress and may not precisely represent every product, piece of equipment, procedure or workplace setting.

The instructional information and narration are the primary training content.

• Foundations$149 CAD per employee seat
• Professional$349 CAD per employee seat
• Complete$899 CAD per company

Foundations and Professional are employee training options. Complete is the company-level package and is not purchased as an employee seat.

Not yet. Clean-Skills Training is preparing for launch.

Pricing and training information are available for review, but enrolment and purchasing are not yet open.